Orator - Cancellation Policy

Updated on 4th August 2026

Your control, your choice — here's how to cancel your Premium subscription:

1. Scope & Eligibility

  • Applies to all Premium subscriptions purchased for your Discord server.
  • Only the Discord account used to make the purchase may request cancellation.

2. Cancellation Window

  • Free Trial: Cancel anytime during the trial period at no cost. If not cancelled, the trial converts to a paid subscription automatically.
  • Monthly Subscriptions: Cancel at any time; cancellation takes effect at the end of the current billing period, and Premium access remains active until then.
  • 6-Month Subscriptions: Cancel at any time; cancellation takes effect at the end of the current 6-month term, and Premium access remains active until then.
  • Yearly Subscriptions: Cancel at any time; cancellation takes effect at the end of the current billing period, and Premium access remains active until then.
  • Add-ons: Add-on subscriptions can be cancelled independently of the base Premium plan and follow the same end-of-term cancellation rule.

Please refer to our refund policy available on our website: https://oratorbot.xyz/refund-policy

3. How to Cancel

  1. Open a support ticket in our support server or email [email protected].
  2. Provide:
    • The email address used for the subscription
    • The Discord user ID associated with the purchase
    • The Server ID where Premium is active
  3. Confirm that you wish to cancel. This will stop future renewals; your Premium access will remain active until the end of the current term.

4. Special Circumstances

  • Mistaken-Server Activation: If you activated Premium on the wrong server, you may request a one-time transfer of your remaining subscription time to another server you own. Transfer requests must be submitted within 7 days of the original purchase.
  • Server Blacklisting: If your server is blacklisted for policy violations, you may request a one-time transfer of any remaining subscription time to another server you own — no refunds.

5. Need Help?

Reach us anytime via a support ticket in our support server or email [email protected]. All cancellation and transfer requests are handled at the Owner & Lead Developer's discretion.